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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thomas DeBow

March 6, 2026

5  out of  5
rating by Thomas DeBow
"My wife and I shopped around for better coverage and pricing for our home, auto, and business insurance. Michael Clifton at Marilee State Farm dug deep and found exactly what we were needing, more coverage and cheaper payments. Thanks Michael and State Farm (smile)."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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kylie medlock

March 4, 2026

5  out of  5
rating by kylie medlock
"Super easy to work with and very helpful! Also very nice and personable!"
We responded:
"Kylie- we’re thankful for your business and the review! "
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John Smith

March 3, 2026

5  out of  5
rating by John Smith
"I just moved so I changed insurance as required for getting a new Driver's License. I was able to increase my coverage and still save money! It was an easy and very good process!"
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Joseph Hulsey

March 2, 2026

5  out of  5
rating by Joseph Hulsey
"Michael was very professional, and went above and beyond her duties to get me the coverage I preferred."
We responded:
"We appreciate the review! She works hard to help customers! "
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Jody Stone

February 26, 2026

5  out of  5
rating by Jody Stone
"Kathy was very helpful getting my questions answered about automatic payments. Thanks so much!"
We responded:
"Wow, thank you for the 5-star review, Jody! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Ray Young

February 24, 2026

5  out of  5
rating by Ray Young
"Absolutely the best service!! Kathy Haynes is extraordinary in always helping with our insurance needs. We have been State Farm customers for 50 years!"
We responded:
"Wow- 50 years! We appreciate your business! You are absolutely correct, Kathy is extraordinary!! "
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Jimmy Conklin

February 17, 2026

5  out of  5
rating by Jimmy Conklin
"My visit with Marilee Thomson went very well. She was very knowledgeable and professional. We spent a little time getting to know each other before reviewing my account. She was able to answer all my questions and made several suggestions to improve our coverage."
We responded:
"Thanks so much for the amazing review, Jimmy! We really appreciate your support here in Gallatin . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Guy Hunt

February 11, 2026

5  out of  5
rating by Guy Hunt
"So helpful and friendly. I appreciate you."
We responded:
"Love this review! We try to make insurance easy and understandable. Thanks for your business! "
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Reanne Miller

January 28, 2026

5  out of  5
rating by Reanne Miller
"Alex has been so helpful since I moved last year from Chicago. He answers all my questions and always available when I need to speak to him. Thank you!"
We responded:
"Thank you for the positive review! Our team works hard to help and we appreciate your business!"
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Kelsey Bradshaw

January 27, 2026

5  out of  5
rating by Kelsey Bradshaw
"So helpful and informative!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Elizabeth Davidson

January 23, 2026

5  out of  5
rating by Elizabeth Davidson
"Alex Wakefield was exceptional in helping with our insurance needs in purchasing a home in the area after our move from Phoenix, AZ."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here!"
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Robby Briggs

January 6, 2026

5  out of  5
rating by Robby Briggs
"Very professional, everyone is easy to work with."
We responded:
"Thanks for the feedback, Robby!"
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Cynthia Greear

January 4, 2026

5  out of  5
rating by Cynthia Greear
"Thank you for always being there in times of need. Tornado damage, insuring a new vehicle, or answering question, you have been there. Special thanks to Kathy for her patience and kindness."
We responded:
"Cynthia- thank you for the 5 star review. We’re happy to help and appreciate your business!"
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Hallie Martin

December 31, 2025

5  out of  5
rating by Hallie Martin
"This team is amazing. They all work together to go above and beyond to meet the needs of their clients and I couldn’t appreciate them more. The dedication to serve clients is fantastic and I truly do feel cared for as a client of theirs."
We responded:
"We’re glad to hear that you feel cared for and that you’ve had a great experience! Thanks for the review, Hallie!"
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Bill Davis

December 26, 2025

5  out of  5
rating by Bill Davis
"We trust the staff at State Farm—-and know that you will be taken well care of."
We responded:
"Appreciate the kind words, Bill!"
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Tyler S.

December 24, 2025

5  out of  5
rating by Tyler S.
"Everyone was very helpful from start to finish answering questions and even explaining each step very thoroughly. Was able to get a better rate for auto with great coverage than previous insurance"
We responded:
"Thanks for this feedback, Tyler! Love hearing about getting answers and explanations while getting a better rate!"
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Trent Walker

December 22, 2025

5  out of  5
rating by Trent Walker
"The team provides excellent service and they do it in a friendly manner! Highly recommended."
We responded:
"Thanks so much for the feedback, we appreciate it! "
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Cory Sullins

December 19, 2025

5  out of  5
rating by Cory Sullins
"Marilee and her team are fantastic and great to work with! Everyone is so helpful and knowledgeable! Just great people all around! Highly recommend them!"
We responded:
"Thank for this feedback and 5 star review, Cory!"
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Ryan Farrell

December 18, 2025

5  out of  5
rating by Ryan Farrell
"Very personable and professional. I know when I call, someone will answer and everything gets taken care of. I have never had an issue with them."
We responded:
"Thanks for this review, Ryan! We appreciate your business."
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Mary Fries

December 15, 2025

5  out of  5
rating by Mary Fries
"I’ve been using this State Farm office for a few years now and they are always easy to work with, friendly, and answer any questions I might have. If I have an issue, they help me resolve it quickly. I highly recommend this office for any insurance needs you may have."
We responded:
"We appreciate your recommending our Agency and are so glad that you’ve had a great experience! "
Profile photo of Niki Thomen

Niki Thomen

December 12, 2025

5  out of  5
rating by Niki Thomen
"M. Clifton at the State Farm Gallatin branch was amazing! She was super friendly and really took the time to help me out. I actually ended up with better coverage for my car and I’m paying a lot less now. So glad I went to her—highly recommend!”"
We responded:
"Thank you for this feedback, Niki! We’re so glad that she helped you get better coverage for a great price! "
Profile photo of Darby Blaine (Dartdeet)

Darby Blaine (Dartdeet)

December 12, 2025

5  out of  5
rating by Darby Blaine (Dartdeet)
"Alex was amazing helping me out switching over my cars insurance to my new car and he was super sweet and all around amazing!!"
We responded:
"Thank you for this review and feedback! We appreciate your business!"
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john hancock

December 12, 2025

5  out of  5
rating by john hancock
"Great folks real ez to deal with ….definitely give them a chance at all your insurance needs 💯"
We responded:
"John- thank you for the feedback and recommendation in this review! "
Profile photo of Bre'ann Davert

Bre'ann Davert

December 11, 2025

5  out of  5
rating by Bre'ann Davert
"Marilee and Michael Clifton are always available to provide outstanding service and to ensure I’m satisfied with my State Farm service. They go above and beyond to ensure I’m getting the best deal for the coverage I need."
We responded:
"Wow, thanks so much for this amazing feedback! We appreciate you!"
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Dawnyell Rangel

December 10, 2025

5  out of  5
rating by Dawnyell Rangel
"I just wanted to take a moment to share how impressed I am with State Farm’s customer service—especially Michael, who went above and beyond to help me. From the very first call, she was kind, patient, and genuinely cared about making sure everything was handled quickly and correctly. Michael took the time to explain every detail, answered all of my questions, and made the entire process completely stress-free. It’s rare these days to find someone who combines professionalism with such a sincere, personal touch. Because of Michael and the excellent support I received, I feel confident and valued as a customer. If every company had representatives like him, customer service would be a dream! Thank you, State Farm—and especially Michael—for setting the standard for what great service should be."
We responded:
"We love to hear this feedback about your experience working with Michael! Thanks for the feedback, we appreciate your business!"