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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robby Briggs

January 6, 2026

5  out of  5
rating by Robby Briggs
"Very professional, everyone is easy to work with."
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Cynthia Greear

January 4, 2026

5  out of  5
rating by Cynthia Greear
"Thank you for always being there in times of need. Tornado damage, insuring a new vehicle, or answering question, you have been there. Special thanks to Kathy for her patience and kindness."
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Hallie Martin

December 31, 2025

5  out of  5
rating by Hallie Martin
"This team is amazing. They all work together to go above and beyond to meet the needs of their clients and I couldn’t appreciate them more. The dedication to serve clients is fantastic and I truly do feel cared for as a client of theirs."
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Bill Davis

December 26, 2025

5  out of  5
rating by Bill Davis
"We trust the staff at State Farm—-and know that you will be taken well care of."
We responded:
"Appreciate the kind words, Bill!"
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Tyler S.

December 24, 2025

5  out of  5
rating by Tyler S.
"Everyone was very helpful from start to finish answering questions and even explaining each step very thoroughly. Was able to get a better rate for auto with great coverage than previous insurance"
We responded:
"Thanks for this feedback, Tyler! Love hearing about getting answers and explanations while getting a better rate!"
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Joseph Hulsey

December 23, 2025

5  out of  5
rating by Joseph Hulsey
"Michael was very professional, and went above and beyond her duties to get me the coverage I preferred."
We responded:
"We appreciate the review! She works hard to help customers! "
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Trent Walker

December 22, 2025

5  out of  5
rating by Trent Walker
"The team provides excellent service and they do it in a friendly manner! Highly recommended."
We responded:
"Thanks so much for the feedback, we appreciate it! "
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Cory Sullins

December 19, 2025

5  out of  5
rating by Cory Sullins
"Marilee and her team are fantastic and great to work with! Everyone is so helpful and knowledgeable! Just great people all around! Highly recommend them!"
We responded:
"Thank for this feedback and 5 star review, Cory!"
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Ryan Farrell

December 18, 2025

5  out of  5
rating by Ryan Farrell
"Very personable and professional. I know when I call, someone will answer and everything gets taken care of. I have never had an issue with them."
We responded:
"Thanks for this review, Ryan! We appreciate your business."
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Lydia Carlo

December 17, 2025

5  out of  5
rating by Lydia Carlo
"Excellencet, Professional, knowledgeable, Kind 👍❤️"
We responded:
"Thank you for this feedback, Lydia!"
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Mary Fries

December 15, 2025

5  out of  5
rating by Mary Fries
"I’ve been using this State Farm office for a few years now and they are always easy to work with, friendly, and answer any questions I might have. If I have an issue, they help me resolve it quickly. I highly recommend this office for any insurance needs you may have."
We responded:
"We appreciate your recommending our Agency and are so glad that you’ve had a great experience! "
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Niki Thomen

December 12, 2025

5  out of  5
rating by Niki Thomen
"M. Clifton at the State Farm Gallatin branch was amazing! She was super friendly and really took the time to help me out. I actually ended up with better coverage for my car and I’m paying a lot less now. So glad I went to her—highly recommend!”"
We responded:
"Thank you for this feedback, Niki! We’re so glad that she helped you get better coverage for a great price! "
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Darby Blaine (Dartdeet)

December 12, 2025

5  out of  5
rating by Darby Blaine (Dartdeet)
"Alex was amazing helping me out switching over my cars insurance to my new car and he was super sweet and all around amazing!!"
We responded:
"Thank you for this review and feedback! We appreciate your business!"
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john hancock

December 12, 2025

5  out of  5
rating by john hancock
"Great folks real ez to deal with ….definitely give them a chance at all your insurance needs 💯"
We responded:
"John- thank you for the feedback and recommendation in this review! "
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Bre'ann Davert

December 11, 2025

5  out of  5
rating by Bre'ann Davert
"Marilee and Michael Clifton are always available to provide outstanding service and to ensure I’m satisfied with my State Farm service. They go above and beyond to ensure I’m getting the best deal for the coverage I need."
We responded:
"Wow, thanks so much for this amazing feedback! We appreciate you!"
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Dawnyell Rangel

December 10, 2025

5  out of  5
rating by Dawnyell Rangel
"I just wanted to take a moment to share how impressed I am with State Farm’s customer service—especially Michael, who went above and beyond to help me. From the very first call, she was kind, patient, and genuinely cared about making sure everything was handled quickly and correctly. Michael took the time to explain every detail, answered all of my questions, and made the entire process completely stress-free. It’s rare these days to find someone who combines professionalism with such a sincere, personal touch. Because of Michael and the excellent support I received, I feel confident and valued as a customer. If every company had representatives like him, customer service would be a dream! Thank you, State Farm—and especially Michael—for setting the standard for what great service should be."
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Laura Porter

December 9, 2025

5  out of  5
rating by Laura Porter
"Thank you State Farm for always taking great care of our needs!"
We responded:
"Absolutely, we strive to take care of our customers and we appreciate your business! "
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Sam Moore

December 8, 2025

5  out of  5
rating by Sam Moore
"Absolutely love this insurance company. They always take care of me with no hassle!!"
We responded:
"Sam- thanks for the review, we appreciate your business! "
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Mila Mcdonald

December 8, 2025

5  out of  5
rating by Mila Mcdonald
"Great service !"
We responded:
"Glad to hear it and appreciate your feedback!"
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Quvondo Alexander

December 7, 2025

5  out of  5
rating by Quvondo Alexander
"Micheal gave me the best customer service and she was super friendly and attentive"
We responded:
"You summed up Michael with 2 accurate words- friendly and attentive! We’re glad to hear that your customer service experience was worth giving us a shoutout! "
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Tyb Darrell

December 5, 2025

5  out of  5
rating by Tyb Darrell
"They are very helpful when it comes to informing you about making the right decisions for insurance. Michael always call to follow up even if you're behind on a payment to help ensure the insurance won't lapse"
We responded:
"We love hearing that you feel informed to make decisions! Thank you for this 5 star review!"
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Nahomi Ramirez

December 5, 2025

5  out of  5
rating by Nahomi Ramirez
"Every inquiry I’ve ever had they have always answered and been friendly. Thank you!"
We responded:
"We love hearing how helpful Michael was to make this process simple! "
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Jonathan Robertson

December 5, 2025

5  out of  5
rating by Jonathan Robertson
"Marilee and her team are kind and sincere in their willingness to help families. They were gracious with our young children as we worked to set up our various policies. Marilee took time to explain things and address all our questions."
We responded:
"We love having families bring their kids to the office. Thanks for allowing us the opportunity to help with your insurance and financial needs!"
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Gretchen Robertson

December 4, 2025

5  out of  5
rating by Gretchen Robertson
"Great group! LOVE KATHY and ALEX!!! Always helpful, friendly, and super knowledgeable. My GO TO for ALL of my insurance needs! Thank you guys!!!"
We responded:
"Thank you for this review, Gretchen! We appreciate your business!"
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Lisa Vance

December 3, 2025

5  out of  5
rating by Lisa Vance
"Cathy, Alex, Michael, and Marilee the whole group is always very patient and helpful with me. My family and I have been using this office for many years and love them."
We responded:
"Lisa- we’ve loved serving your family and appreciate your business!"